Return/Refund Policy
Thank You For Shopping At Mod Mode!
- Hou HAVE 30 DAYS TO Start the Refund Request process for your order. And once we review and if the refund is Approved . The Customer will be responsible for the return shipping cost unless you have made other plans with our staff.
If You Receive a defective product and/ or if the product doesn’t not match the product image shown on the product page please contact us as soon as possible and send a picture of the product you received. we will rectify the issue based off of your request.
all Issues With Orders email us at contact@modmodeaccessoriescom or submit all info in the form below.
please include the issue with your order/ the reason you are submitting an email and also include Details on what are you requesting/ or issue do you have with your order we will respond promptly. please give us 1 to 2 business days to reply back to you
Or complete cancellation
Please include the information in the email along with any images so we can process the return. All product return shipping cost mist be paid but the buyer/customer
Body Jewelry can not be refunded all sales on body jewelry and/or piercings
If You Receive a defective product and/ or if the product doesn’t not match the product image shown on the product page please contact us and send a picture of the order you received. we will rectify the issue based off of your request.
all Issues With Orders email us at modmodeaccessories@gmail.com Or Via The Contact Form Below
please include the issue with your order/ the reason you are submitting an email and also include what are you requesting
refund
Please include the information in the email OR FORM BELOW along with any images so we can process the return. All product return shipping cost mist be paid but the buyer/customer
- ONCE YOUR ORDER SHIPS YOU CANNOT RECIEVE A REFUND
- Please Contact our team ASAP If you want to make any changes or cancelation regarding your order
- NO REFUNDS ON CUSTOM ITEMS-in this instance you Will be ABLE TO RECIEVE A a store credit. for your compensation
You, The customer, are responsible for shipping cost of your returned order. unless other arrangements are made with our staff.
In order to start the return approval process, please contact us via email- contact 2modmodestore.com or via the contact form below.
include images of the product you are returning if there was an issue with the products, whether it was a defect or the product you received doesn't match the product image on the website.
PLEASE CONTACT US EITHER VIA EMAIL AT contact@modmodestore.com OR VIA THE CONTACT FORM BELOW
Once we receive your return or refund request, with your order information,
- Order Number
- Detail reason for order refund or order refund request
- Image of product if you have an issue with a defective product
, We will Review your request and notify you regarding the steps that will be Taken to make sure you receive top tier customer service and get what ever issue you may have with your order resolved in a timely manner.
If your return is approved, you will be notified of the next steps We will work hard to make sure we provide you witht op tier customer service.
we will initiate a refund to your credit card (or original method of payment).
For all questionsand concerns, please feel free to email us at contact@modmodestore.com