Return/Refund Policy

 

 

 

 Thank You For Shopping  At Mod Mode!

  • Hou HAVE 30 DAYS TO  Start the Refund  Request process for your order. And once we review  and if the refund is Approved . The Customer will be responsible for the return shipping cost unless you have  made other plans with our staff.

If You Receive a defective product and/ or if the product doesn’t not match the product image shown on the product page  please contact us as soon as possible and send a picture of  the product you received. we will rectify the issue based off of your request. 

all Issues With Orders email us at contact@modmodeaccessoriescom or submit all info in the form below.

please include the issue with your order/ the reason you are submitting an email and also include Details   on what are you requesting/ or issue do you have with your order we will respond promptly. please give us  1 to 2 business days to reply back to you

 

Or complete cancellation 

Please include the information in the email along with any images  so we can process the return. All product return shipping cost mist be paid but the buyer/customer

 

Body Jewelry can not be refunded all sales on body jewelry and/or piercings

 

If You Receive a defective product and/ or if the product doesn’t not match the product image shown on the product page  please contact us and send a picture of  the order you received. we will rectify the issue based off of your request. 

all Issues With Orders email us at modmodeaccessories@gmail.com Or Via The Contact Form Below

please include the issue with your order/ the reason you are submitting an email and also include  what are you requesting 

refund

 

Please include the information in the email OR FORM BELOW along with any images  so we can process the return. All product return shipping cost mist be paid but the buyer/customer

 

 

  • ONCE YOUR ORDER SHIPS YOU CANNOT RECIEVE A REFUND
  • Please Contact our team ASAP If you want to make any changes or cancelation regarding your order
  • NO REFUNDS ON CUSTOM ITEMS-in this instance you Will be ABLE TO RECIEVE A a store credit.
  • for your compensation

 

 

You, The customer, are responsible for shipping cost of your returned order. unless other arrangements are made with our staff.

 In order to start the return approval process, please contact us via email- contact 2modmodestore.com or via the contact form below.

include images of the product you are returning if there was an issue with the products, whether it was a defect or the product you received doesn't match the product image on the website.

 PLEASE CONTACT US EITHER VIA EMAIL  AT contact@modmodestore.com OR VIA THE CONTACT FORM BELOW 

Once we receive your return or  refund request, with your  order information,

  • Order Number
  • Detail reason for order refund or order refund request
  • Image of product if you have an issue  with a defective product

 

, We will Review your request  and notify you  regarding the steps that  will  be Taken to make sure you receive top tier customer service and get what ever issue you may have with your order resolved in a  timely manner. 

If your return is approved, you will be notified of the next steps We will work hard to make sure we provide you witht op tier  customer service.

we will initiate a refund to your credit card (or original method of payment).

For all questionsand concerns, please feel free to email us at contact@modmodestore.com